Multiple runs started by Control Room scheduler
Incident Report for Robocorp
Resolved
We have fixed an issue causing Control Room scheduler to incorrectly start multiple runs for a subset of scheduled runs between Oct 19 16:15 EEST (6.15am PT) and Oct 20 10:20 EEST (1.20am PT).

The root cause of the issue was an insufficient timeout configuration, which in some cases caused our resiliency mechanism to trigger a retry before the processing of the original request had been completed.

We apologize for any inconvenience.
Posted Oct 20, 2022 - 07:30 UTC