Artifact and Work Item File metadata inconsistency
Incident Report for Robocorp
We discovered a failure in a subsystem responsible for updating metadata of Step Run Artifacts and Work Item Files. File upload completion detection did not run as expected and associated metadata is out of date, showing files as "not uploaded".

The issue impacted file uploads between 17:00 EEST and 18:00 EEST today.

The practical impact of this issue is negligible. Files are served regardless of the metadata, and thus there is no issue unless the metadata is explicitly relied on.

No data loss has occurred. If you encounter any practical issues, please let us know and we can take action on a case-by-case basis.
Posted Sep 07, 2022 - 14:00 UTC